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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum ServiceNow Real World Problems Hello Community,Do we have any resource where Servicenow publishes real-world scena... Read More Developer forum With Developer instances we are unable to create SNOW Incidents using Table APIs, it returns 401 Read More Developer forum how to make pdf file using script Hi,Im trying to make a pdf file using business rule.When Im using this function in ... Read More Developer forum ServiceNow Incident Alerts as Adaptive Card on Microsoft Teams Hello Experts,Any idea... Read More Developer forum SNOW Table POST API now not returning INC number and SYSID in response, it's just giving 201 status Read More Developer forum MCP installation. Hi All,I am unable to install the MCP server on my PDI because it is showing as unavailable. Could someo... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More First Friday's Healthcare Provider ServiceNow User Group How ServiceNow's CMMS, powered by Field Service Management... How ServiceNow's CMMS,... September 9, 2026 1:00 PM Read More New York City SNUG WORLD FORUM is coming to New York September 10th!! Register today! Hello SNUG members!, I... September 10, 2026 5:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow World Forum - New York City Join us at World Forum New York, a complimentary one-day event on September 10 at t... September 10, 2026 5:00 AM Javits Center, 11th Avenue, New York, NY, USA Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Resolved! How is the change model chg_model value set in the change_request table?

Hi All, Our system is configured to use both flow and workflows for change and the trigger condition for the flow checks for the Change model value. This value is populated only for few change requests and the value is empty for majority of the chang...

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Resolved! ServiceNow Real World Problems

Hello Community,Do we have any resource where Servicenow publishes real-world scenarios that can be solved through Servicenow implementation, or do we have any such website from which we can take the example that can be implemented? Thanks & RegardsP...

  • Question

how to make pdf file using script

Hi,Im trying to make a pdf file using business rule.When Im using this function in my PDI, its working well:var pdfAPI = new sn_pdfgeneratorutils.PDFGenerationAPI(); var result = pdfAPI.convertToPDF( html.join(''), cu...

  • Question

Remove Welcome Page from Playbook

I created a playbook that did not have a welcome page when triggered. I started to mess around with creating variants of the playbook and that is when the welcome page came into play. I deleted all my variants and just have the base playbook, but the...

  • Question

How to launch a Playbook from the SOW Chrome_tab

I'm currently designing something for our Service Desk so that when they click the + tab in the SOW, it will launch into a Playbook instead of having them fill out a new Incident.  I've already added the additional option which I called "New Incident...

  • Question

MCP installation.

Hi All,I am unable to install the MCP server on my PDI because it is showing as unavailable. Could someone please advise on how I can resolve this?

  • Question

Otto vs Now Assist: What Actually Changed

Let's address the elephant in the comments section first, because it's the same question no matter which Knowledge 26 recap or LinkedIn post you're reading it under:   Is ServiceNow Otto just Now Assist wearing a trench coat?   Fair question. Service...

  • blog

I want to hide attachment button on the

Hello Experts !! I want to hide the attachment tab in the ESC portal where approval state is not requested.  Please refer to the below screenshot.  We tried updating "Tab Configuration" record to achieve the same.  But the problem here is that it loo...

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