(Type--emergency time i want visible incident field, normal change time we need hide the field)

Vamsi_Y
Tera Contributor

Hi Everyone,

 

Change form (Type--emergency time i want visible incident field, normal change time we need to hide the field).

 

I need this priority task can you please me, anyone?

 

Thanks,

Vamsikrishna

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vamsi_Y 

 

NOt clear what exactly you are looking for on Incident field / Related list or UI action?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Aniket Chavan
Tera Sage
Tera Sage

Hello @Vamsi_Y ,

 

Since by your described information its not fully clear what exactly you're trying to achieve so assuming that there is one "Incident" on the change table and you want to make it visible when Type--emergency & it will be hidden when the Type--normal, if yes this you can achieve this by using UI Policy on change table and refer the below image for better understanding.

 

UI Policy:

AniketChavan_3-1710871999805.png

 

When Type--emergency:

 

AniketChavan_2-1710871936978.png

 

 

When Type--normal:

 

AniketChavan_4-1710872127836.png

 

 

 

Please Mark  Correct if this solves your query and also mark 👍 Helpful if you find my response worthy based on the impact.

 

Thanks & Regards,

Aniket.