[TypeError: g_form.getOption is not a function] in portal

[jieLian123]

my client script works well in platform,

but it shows [TypeError: g_form.getOption is not a function] in portal.

kindly refer to the 15th line of the uploaded image.

[Sainath N · Accepted solution]

@jieLian123 : Could you please try using below.

var choiceValue = g_form.getValue('your_field_Name');
var choiceLabel = g_form.getDisplayValue('your_field_Name');

Below is the article that helps to achieve your requirement (alternative of g_form.getOption() in service portal).

https://www.servicenow.com/community/developer-forum/g-form-getoptions-not-working-in-the-portal-alt...

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

[Sainath N · Accepted solution]

@jieLian123 : Could you please try using below.

var choiceValue = g_form.getValue('your_field_Name');
var choiceLabel = g_form.getDisplayValue('your_field_Name');

Below is the article that helps to achieve your requirement (alternative of g_form.getOption() in service portal).

https://www.servicenow.com/community/developer-forum/g-form-getoptions-not-working-in-the-portal-alt...

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

[jieLian123]

it works for me.

Thanks a lot for the help.

[Narsing1 · Accepted solution]

Use this

var choiceLabel = g_form.getDisplayValue("<varname>");

Thanks,

Narsing