UI Action button is not visible on the Agent Workspace

[ramesh_r]

Hi All,

I have created the UI action button on the custom table and it's supposed to be displayed in the Agent Workspace but its not visible

I have selected this check box also still its not visible "Workspace Form Button"

[Dr Atul G- LNG · Accepted solution]

Hi @ramesh_r 

Might be helpful

https://www.servicenow.com/community/csm-forum/ui-action-not-showing-up-in-the-agent-workspace-even-...

https://www.servicenow.com/community/developer-forum/ui-action-buttons-aren-t-showing-up-in-the-work...

https://www.servicenow.com/community/developer-forum/ui-action-is-not-visible-in-agent-workspace/m-p...

[ramesh_r]

I have to create the record in this table "'sys_ux_form_action' table as well" with the UI action that i created now it's working

[Dr Atul G- LNG]

Perfect buddy. 

[Sandeep Rajput]

@ramesh_r Can you check if there are any conditions associated with the UI Action? If not, check the more button (three dots besides save button) and see if your UI Action is listed there?