UI Action codes don't work in Workspace ?

[sieusaopolo15]

I have this code in my UI Action

//gs.setRedirect("cmdb_m2m_model_substitute.do?sys_id=-1&sysparm_query=model=" + current.sys_id);
var uri = action.getGlideURI();
var path = uri.getFileFromPath();
uri.set('sysparm_m2m_ref', 'cmdb_m2m_model_substitute');
uri.set('sysparm_stack', 'no');
uri.set('sysparm_collectionID', current.sys_id);
uri.set('sysparm_collection_key', 'model');
uri.set('sysparm_collection_related_file', 'cmdb_model');
uri.set('sysparm_collection_related_field', 'substitute');
action.setRedirectURL(uri.toString('sys_m2m_template.do'));
gs.setReturn(current.getLink(true));

It works perfectly on classic form UI but when I add the button to Workspace this function doesn't seem to work so I opened up the browser log and check there is a message "Unhandled redirect type" and give me back the object

{
    "type": "FILE",
    "url": "sys_m2m_template.do?api=api&sysparm_collectionID=a9795bb0db5c7c90981b5baed39619c7&sysparm_collection_key=model&sysparm_collection_related_field=substitute&sysparm_collection_related_file=cmdb_model&sysparm_m2m_ref=cmdb_m2m_model_substitute&sysparm_stack=no&sysparm_sys_id=a9795bb0db5c7c90981b5baed39619c7&sysparm_table=cmdb_hardware_product_model",
    "query_params": {
        "sysparm_table": "cmdb_hardware_product_model",
        "sysparm_stack": "no",
        "sysparm_collection_related_file": "cmdb_model",
        "sysparm_sys_id": "a9795bb0db5c7c90981b5baed39619c7",
        "sysparm_m2m_ref": "cmdb_m2m_model_substitute",
        "sysparm_collection_related_field": "substitute",
        "sysparm_collection_key": "model",
        "api": "api",
        "sysparm_collectionID": "a9795bb0db5c7c90981b5baed39619c7"
    }
}

Has anybody encountered this problem or know how to fix this error in Workspace before ?

[Paul Curwen]

Your issue is that you are trying to redirect to catalog UI Page from Agent Workspace which cannot be redirected in that way.

Try this:

var uri = action.getGlideURI();
var path = uri.getFileFromPath();
uri.set('sysparm_m2m_ref', 'cmdb_m2m_model_substitute');
uri.set('sysparm_stack', 'no');
uri.set('sysparm_collectionID', current.sys_id);
uri.set('sysparm_collection_key', 'model');
uri.set('sysparm_collection_related_file', 'cmdb_model');
uri.set('sysparm_collection_related_field', 'substitute');

if (typeof g_aw != "undefined") { //only do this redirect if we are on classic form
    action.setRedirectURL(uri.toString('sys_m2m_template.do'));
    gs.setReturn(current.getLink(true));
} else {
    location.replace('<YOUR_URL>');
}

[sieusaopolo15]

Hi Paul,

When I tried your codes and I found that it only runs when I tick the option Client in my UI Action. It looks like the server script doesn't have g_aw only client scripts has it so it is always returns "undefined" when I'm using server script.

typeof g_aw != "undefined"