We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

UI action Condition based on Opened_by's roles

Marskh11
Kilo Sage

I am working to create a condition on a UI to only show if the 'opened_by' has a certain role. It does not matter who the current user is that is looking at the ticket it matters who opened it. Is the best way to do this a script include? 

5 REPLIES 5

Hi @Marskh11 

Can you share more details on what you have tried.


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
5x ServiceNow MVP