UI Action is not visible in workspace
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‎06-04-2025 07:22 PM
Hi
I've create a UI Action button in my custom workspace. Workspace button is also checked and in sys_ux_form_action table there's an entry created for the button. still it's not showing up in workspace
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‎06-05-2025 01:33 AM
you don't want it in native?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-05-2025 02:38 AM
Hi @Ankur Bawiskar
I don't want it in native I want it in workspace
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‎06-05-2025 03:14 AM
let the UI action be configured with Form button - true
Then use View visibility to show only in workspace view
UI Action Config:
Native: Button not visible
Note: If agent opens INC in workspace view in native then this button will be still shown
Workspace: Button is visible
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-05-2025 03:16 AM
another way is to use UI action condition and check the URL if it contains sow (workspace)
Nothing to do with UI action visibility related list
Add this in the UI action condition
Your Existing Condition && gs.action.getGlideURI().indexOf('/now/sow/record/') > -1
Then it will be shown only in workspace and not in native.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-05-2025 08:28 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader