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UI Action List field is not clickable in workspace.

Not applicable

1) I have created field on Business application [cmdb_ci_business_app] table. That field in of type "UI Action List" and labled "Business Criticality". 

2) I have created a UI Action and linked the sys_id of this UI Action in the above created field in default value section.

 

Issue -> In native list view Business Criticality field is clickable and functioning properly, but in the workspace list view Business Criticality field is not clickable.

 

Refer the screenshot to see the configurations:

1) UI Action 

Name: Business Criticality

Client: true

List choice: true

Screenshot 2025-06-13 at 11.17.03 AM.png

 

2) UI Action List field.

Label: Business Criticality

Type: UI Action List

Default value: correct sys_id of Above UI action.

Screenshot 2025-06-13 at 11.15.24 AM.png

3) Working correctly on native list view.

Screenshot 2025-06-13 at 11.17.20 AM.png

4) Not working i.e not clickable in workspace list view

Enterprise Architecture Workspace > Business Applications

Screenshot 2025-06-13 at 11.17.35 AM.png

5 REPLIES 5

SonaG
Tera Contributor

@community Alums: We also have the same requirement and UI action list is not working in the workspace. Can you please tell me how did you achieve this requirement or what other approach did you take to achieve this requirement - 'when someone clicks on "Business Criticality" field, it will open a smart assessment in a popup window, which user can fill and submit.'