UI action on client script not triggering

[Khalnayak]

Hi all,

I have the following requirement:

1) If a users selects P1 or P2 as the incident priority the user is alerted with a pop-up that asks the user to confirm if they want to propse a MI
2) If the user selects continue the Propose a MI workflow is initiated.
So the confirm should only popup if the priority field CHANGES to 1 or 2, and not if it already is 1 or 2.

I have tried using the following onChange client script but does not work.

function onSubmit() {
    var priority = g_form.getValue('priority'); 
    if (priority == 1 || priority == 2) {
 
   var response = confirm('Priority 1 & 2 tickets follow the major incident process. Please confirm that you would like to propose this ticket as a Major Incident.');

   if (response == true){
   
    gsftSubmit(null, g_form.getFormElement(), 'sysverb_mim_propose'); //MUST call the 'Action name' set in this UI Action
   
   } else {
  // If cancel is pressed or the dialog is closed the response is empty	
   return false; 
   }
   }
}

the confirm function works and it pops up but the UI action does not trigger.

Please advise.

[Harsh Vardhan]

try with g_form.checkMandatory = false; 

[Harsh Vardhan]

for your first question, do you have any column which hold the information related to "proposed" ? if yes then you can use that column in if condition to check that. 

[Khalnayak]

Thank you, the g_form.checkMandatory = false; worked!

and once the major incident has been proposed, the below related list major incident appears.

How can I use this to check if condition?

[Harsh Vardhan]

if(g_form.getValue('Field Name Major') == 'proposed'){

do not Triger script

}

else {

// Trigger script

}

Note: this is sample code, 

[Khalnayak]

yes that has worked! thank you so much!