UI Action "Calculate Risk" does not exist on instance

[Rafael Pinto]

Hello. I was looking for the UI Action "Calculate Risk" from the change form, however it does not exist in the instance. I checked the link below:

https://<instance>.service-now.com/sys_ui_action.do?sys_id=eea1aa78c0a8ce01002aa530a8f1eb65

and looked for it in the sys_ui_action table, to no avail. I also looked for it in the deleted records, and it is not there. Does anyone know if there is a specific plugin associated to this UI Action?

Thank you.

[Astik Thombare]

Hi @Rafael Pinto ,

It should be available in your instance .It does not required any plugin . can you check in sys_audit_delete or sys_metadata_delete table if by any chance it got deleted from your side ?

I deleted a record and I was able to find it in sys_metadata_delete table and also able to restore it . please check below screenshots -

If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

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Thanks,

Astik

[Community Alums · Accepted solution]

Hi @Rafael Pinto ,

Calculate Risk UI action does not need any plugin to install. It is present OOB by servicenow.

May be if you delete that UI Action so in that case I'll attach the XML of that UI Action and you can import it in your instance. 

You can follow below steps

1. Right Click on table header and click on import XML

2. Download the XML file that I attached here and choose it from you browser and than click upload button

Than you check in your system it will present

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak