UI Action: Save & Close [save record, close browser tab]

[Desmo]

Hello,

I found similar articles, but unable to find a solution.

My use case:

1. User clicks link from a list, launching a form in a new browser tab
2. User fills out form
3. User clicks Save
4. Record is saved and user remains the same browser tab
   Note: Clicking Submit redirects user back to the list, but in the same browser tab

I've added a Save & Close UI action with the following script:

function closeWindow(){
g_form.save();
window.open('','_self').close();
}

The action quickly closes the window, however, it does not save the record.

FYI. I've posted the same question in an existing post. However, in order for community members to get proper credit [Mark as Correct Answer], then a new post is most appropriate.

[Shubham Tipnis]

Hi Desmo,

Found below sample code of workspace in docs. See if you could create a similar one for your requirement

In the Workspace Client Script field, add the following client script UI Action to save the contents of the tab and close it.

function onClick(g_form) {
  g_form.save().then(function(){
    g_aw.closeRecord();
  });
}

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workspace/task/close-tab-ui-action.html

Please mark correct/helpful if applicable.

Regards,

Shubham

[Desmo]

Hi Shubham,

Thanks for the suggestion. I tried the script for non Workspace. Unfortunately, it does not work.

Regards,

Desmo

[Prasad Pagar]

Hi @Desmo ,

Just thinking why can't you use OOB Submit button and its script for your custom form?

Did you tried it already?

Thank you
Prasad

[Anil Lande]

Hi,

Please check below thread, they have suggested a possible way to do it as there is no straightforward way:

https://community.servicenow.com/community?id=community_question&sys_id=b55f3835db40a70467a72926ca96...

Thanks,
Anil Lande