UI Action

[Mark Wood]

Hello Experts,

I want to show the UI Action button on the incident form only if the incident's affected CI count is greater than 2.

How can I achieve please guide me on this?

Thank You.

[Sonam_Tiwari]

Hi @Mark Wood ,

Can you please support your query with few screenshorts of your incident form?

[AshishKM]

Hi @Mark Wood ,

Is the affected CI added on Incident form or under related list ?

-Thanks,

Ashish

[Kalyani Jangam1 · Accepted solution]

Hi @Mark Wood 

Create or use existing server side script include with following code

Script include code

*************************************************************************************

CheckCI: function(num) {

var gr = new GlideRecord('task_ci');

gr.addQuery('task', num);

gr.query();

var count=gr.getRowCount();

if(count>2){

return true;

}else{

return false;

}

},

*************************************************************************************

call this script include in condition of ui actions condition like below

Please try and Mark Helpful and Correct if it really helps you.