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07-26-2022 05:20 AM
Hi,
We are experiencing this concern where we have an advance reference qualifier setup for a list collector reference field.
When testing on native backend form it is working fine.
But in the UIB form it is not working.
I have read same issue happening on
Advanced reference qualifier not working on Mobile UI
and there is a response that there is an ongoing
https://hi.service-now.com/kb_view.do?sysparm_article=KB0541017.
Is this related to the existing hi-ticket?
Thanks,
Tads
Solved! Go to Solution.
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07-26-2022 05:46 AM
Hi
Configure the 'Changed Fields in serialized json string' as shown below in your form component in UI builder page

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07-26-2022 05:35 AM
No it seems like an older issue.
Similar issue was there for reference field reference qualifier which was fixed in Paris.
I would suggest to get in touch with HI team to get latest info on this
Aman Kumar
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07-26-2022 05:46 AM

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07-26-2022 05:46 AM
Hi Anvita this works like magic!!
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07-06-2023 05:47 AM
Thankyou - You're the savior. This helped me in the HR workspace. I was getting this issue while creating new interaction record. I'm using current object in one of the advance reference qualifier and somehow it was not working on the new record screen. But after making the same change in the UI builder, it's working fine.