UI Builder - Advance Reference Qualifier not working on List Collector

Tadz
Tera Guru
Tera Guru

Hi,

We are experiencing this concern where we have an advance reference qualifier setup for a list collector reference field.

When testing on native backend form it is working fine.

But in the UIB form it is not working.

I have read same issue happening on 

Advanced reference qualifier not working on Mobile UI

and there is a response that there is an ongoing 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0541017.

 

Is this related to the existing hi-ticket?

Thanks,

Tads

1 ACCEPTED SOLUTION

Anvita
Tera Contributor

Hi @Tadz ,

Configure the 'Changed Fields in serialized json string' as shown below in your form component in UI builder page

find_real_file.png

 

 

 

View solution in original post

6 REPLIES 6

Aman Kumar S
Kilo Patron

No it seems like an older issue.

Similar issue was there for reference field reference qualifier which was fixed in Paris.

I would suggest to get in touch with HI team to get latest info on this

Best Regards
Aman Kumar

Anvita
Tera Contributor

Hi @Tadz ,

Configure the 'Changed Fields in serialized json string' as shown below in your form component in UI builder page

find_real_file.png

 

 

 

Hi Anvita this works like magic!!

Thankyou - You're the savior. This helped me in the HR workspace. I was getting this issue while creating new interaction record. I'm using current object in one of the advance reference qualifier and somehow it was not working on the new record screen. But after making the same change in the UI builder, it's working fine.