UI Builder Form Component -- Info Icon on Reference Field

[Velma]

ref_decoration_disabled attribute appears to be completely ignored in the UI Builder form component (Tokyo & Utah--the UI Builder form component was not usable to my experience before then). The "i" icons appear by reference fields--even for display only forms. Has anyone found a way to disappear them? A setting would be great. Even a way to capture and eat the click would be something.

[Krzysztof Mirek]

Did you find solution for this ?

[Rajdeep Ganguly]

he ref_decoration_disabled attribute is used to disable the reference icon in the traditional form view. However, in the new UI Builder, this attribute might not work as expected due to the different architecture and design of the UI Builder.

Here are some possible solutions:

1. Custom CSS: You can use custom CSS to hide the reference icon. However, this is not a recommended approach as it might affect other components on the page.

2. Custom Component: You can create a custom component that behaves like the out-of-the-box reference field but without the reference icon. This requires knowledge of web component development and might not be feasible for all use cases.

3. Feedback to ServiceNow: If this is a critical requirement for your business, you can provide feedback to ServiceNow through the HI portal or your account manager. They might consider adding this feature in future releases.

Please note that these are not out-of-the-box solutions and might require additional development effort. Always test these solutions in a non-production environment before implementing them in production.

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[RehamMuhammad]

Did anyone find a solution for this?

[Velma]

Nope, not that has reached me (orig poster). 😞