UI Builder - Playbook

Pallavi Gaikwad
Tera Expert

Hi All,

 

I'm configuring a custom workspace. In that workspace I'm using playbook component and have configured a record generator to initiate that playbook. However execution of that record generator slow downs the further response which is affecting the workspace performance. Please let me know how can I increase the speed of record generator execution so that it won't affect page responsiveness.

1 REPLY 1

kaushal_snow
Giga Sage

@Pallavi Gaikwad ,

 

If the record generator inside your Playbook Experience component is slowing down your custom workspace in UI Builder, you should try off-loading the creation logic by switching to an asynchronous or deferred trigger so the workspace page renders quickly and the record generator completes in the background, and you should also make sure you’re using Minimal data retrieve options in the component settings (to reduce unnecessary data loads) and check the documentation notes for performance best-practices in Playbook record generator setup......

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/