UI builder Q2.

SandeepKSingh · ‎03-12-2025

I am struggling to Link the Incident to the new page? How to do it? If you see Below I created a link text but it is not linking.

Ravi Gaurav · ‎03-12-2025

So @SandeepKSingh . I guess you have link to text as per your image . when you do that we can create a record page template and on the top right you will get "show URL" copy it .. come to your home page where the link text is configured.. and on the Link option on the right.. add the link which you copied.

if you wanted to make it dynamic sys_id (then use return yourURL+api.item.value.sys_id) in the data pill

try and let me know

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If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

View solution in original post

Dr Atul G- LNG · ‎03-12-2025

Hi @SandeepKSingh

I recommend follow this playlist

https://www.youtube.com/playlist?list=PL3rNcyAiDYK2Bgzj4mRdtfxMpGkI5KXBJ

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Ravi Gaurav · ‎03-12-2025

So @SandeepKSingh . I guess you have link to text as per your image . when you do that we can create a record page template and on the top right you will get "show URL" copy it .. come to your home page where the link text is configured.. and on the Link option on the right.. add the link which you copied.

if you wanted to make it dynamic sys_id (then use return yourURL+api.item.value.sys_id) in the data pill

try and let me know

--------------------------------------------------------------------------------------------------------------------------

If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

SandeepKSingh · ‎03-12-2025

This is working @Ravi Gaurav its working