Hello SN Community,
My team is building a portal using UI builder and we’ve come across some strange behavior with a few components, mainly with the “List – Simple” component.
When the user clicks on the record number, it should direct them to another page containing the default form component, where the full record is displayed.
We have the functionality developed and it mostly works as expected, but we’ve noticed that sometimes the user needs to double-click on the reference link for the form page to display. Other times the user only needs to click the link once to see the record form – this is the behavior we expect to see consistently. The double-clicking issue also tends to happen with other components we configured, like buttons.
Here is the event configuration on the list component that handles the redirection to the record form page:
Event mapping: Reference linked clicked
Event handler: Link to destination
The payload values are taken from the reference click event, which are then pulled from the URL of the destination page by the form component to find and display the appropriate record.
My team has spent a significant amount of time looking into this behavior but cannot determine whether it’s a misconfiguration on our end, or if it’s an issue with UI builder itself.
If anyone has any insight they can share as to why sometimes reference links need to be single clicked or double clicked, it would be greatly appreciated.
