UI Macro on a Form

[EricG]

I have a questions regarding the UI macros added to field attributes.

I've created a ui_macro to open a catalog item.  it's working and shows for most ticket types.  INC, RITM, Probem.

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

	<a href="nav_to.do?uri=com.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3D7bd6566947fa1e50e0bcbfaf016d438e"  id="HTH - Configuration Item request" class='icon ref-button icon-collaboration btn btn-default btn-ref' target='_blank'></a>
</j:jelly>

(new macro, open in dependency view, preview this record)

But with Change Requests, I don't see the new Icon and get a completely difference set of macros.

(open in dependency view, open in cmdb workspace, preview this record)

 all tables are referencing Task for the CI field.

the attributes are:

edge_encryption_enabled=true,ref_ac_columns=sys_class_name;service_classification,ref_ac_order_by=sys_class_name,ref_auto_completer=AJAXTableCompleter,ref_contributions=open_new_ci_request;task_show_ci_map;show_related_records

I've removed everything except the "open_new_ci_request" and it doesn't make a difference.

Where is this being controlled?

[Ahmmed Ali]

Hello @EricG 

Are you adding the attributes on field on task table? there might be dictionary override for change request table to override the attribute.

Thank you,

Ali

[ASA5 · Accepted solution]

Hi @EricG,

This is due to Dictionary override on the change request table, you can modify the attribute directly there.

[Ankur Bawiskar]

@EricG 

already for change requests there are lot of macros added it seems

you will have to add yours one

Please share your dictionary screenshot for change request table

[Ankur Bawiskar]

@EricG 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.