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08-24-2023 09:23 AM
UI Page:
<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <a href ='/kb?id=kb_article_view&sysparm_article=KB0021078'target='_blank'>Click here to know about Story Points</a>; </j:jelly>
Error Message: Error at line (3) The reference to entity "sysparm_article" must end with the ';' delimiter.
Referred this Error Message in Hi Support KB Article and there seems to be property to be set to true and this is already true.
Also, tried changing & to &, %26 but nothing worked. Any help on this is much appreciated
Screenshot:
Solved! Go to Solution.
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08-24-2023 10:20 AM
Replaced the code as below and it worked.
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<a href="/kb?id=kb_article_view&sysparm_article=KB0021078'target='_blank'>Click Here</a>;
</j:jelly>
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08-24-2023 10:24 AM - edited 08-24-2023 10:25 AM
Also @Hari7 try this
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<a href="/kb?id=kb_article_view&sysparm_article=KB0021078'target='_blank'>Click Here</a>;
</j:jelly>
let me know if this works
You can also try this by controlling few properties which i mentioned in other response