UI Page not rendering when passing parameters from UI action

[ray evans]

Hi

I have a UI action (client with Onclick) on Incident, in which I am trying to pass the SysId and CI to a UI page. However, the dialog window does not render unless I remove the "dialog.addParam" lines

function updateAsset(){

 var sys_id = g_form.getUniqueValue();

 var dialog = new GlideDialogWindow('update_asset');

 dialog.setTitle("Update Asset");

 dialog.setHeight(800);

 dialog.setWidth(600);

 dialog.addParam('sys_id', sys_id);

 dialog.addParam('ci', cmdb_ci);

 dialog.render();

}

Can someone please point me in the right direction as to what I'm doing wrong? And also how to populate fields on the UI page with these values?

Thanks

Ray

[ray evans]

@Ankur Bawiskar  If you mean the ui action script I have already done so but it still doesn't open.

function updateAsset(){

var sys_id = g_form.getUniqueValue();

var cmdb_ci = g_form.getValue('cmdb_ci');

var dialog = new GlideDialogWindow('update_asset');

dialog.setTitle("Update Asset");

dialog.setHeight(800);

dialog.setWidth(600);

dialog.addParam('sys_id', sys_id);

dialog.addParam('ci', cmdb_ci);

dialog.render();

}

[Ankur Bawiskar]

@ray evans 

this UI action script is fine.

I am referring that you should be able to get the values of those 2 fields to UI page and then you can proceed in UI page script

[ray evans]

Hi @Ankur Bawiskar 

I was able to retrieve and set the value using this script:

function onLoad() {
  console.log("onLoad event fired");

  // Retrieve the sys_id from URL parameters
  var urlParams = new URLSearchParams(window.location.search);
  var sysId = urlParams.get('sys_id');

  console.log("sysId:", sysId);

  // Create a new instance of GlideRecord
  var gr = new GlideRecord('incident');
  gr.addQuery('sys_id', sysId);
  gr.query();

  if (gr.next()) {
    var fieldValue = gr.getValue('number');
    console.log("Matching Record Found:", fieldValue);

    // Set the value of the 'incident' field directly
    document.getElementById('incident').value = fieldValue;
    console.log("Field value set:", document.getElementById('incident').value);

    // Set the value of the 'incident' field using a callback function
    g_form.addInfoMessage('Setting field value...');
    g_form.setValue('incident', fieldValue);
    console.log("Field value set:", g_form.getValue('incident'));
  } else {
    console.error("Incident record not found with sys_id:", sysId);
  }
}

// The onLoad() function will be automatically invoked when the page loads
onLoad();

The console logs confirm this is successful but the incident field is not populated the the page loads

[Ankur Bawiskar]

@ray evans 

what is this line doing?

g_form.setValue('incident', fieldValue);

also you are not updating the record using gr object

[ray evans]

@Ankur Bawiskar it appears to set the value but doesn't display it when the page loads - here are the logs which confirm the value is set

onLoad event fired
VM27475:8 sysId: 05c307621bdea510349f40c4e34bcb9d
js_includes_doctype.jsx?v=05-15-2023_1848&lp=Tue_Jun_13_03_16_55_PDT_2023&c=8_102:870 [00:00:00.079] *** WARNING *** GlideAjax.getXMLWait - synchronous function - processor: AJAXGlideRecord
js_includes_doctype.jsx?v=05-15-2023_1848&lp=Tue_Jun_13_03_16_55_PDT_2023&c=8_102:16858 *** WARNING *** GlideAjax.getXMLWait - synchronous function - processor: AJAXGlideRecord
js_includes_doctype.jsx?v=05-15-2023_1848&lp=Tue_Jun_13_03_16_55_PDT_2023&c=8_102:870 [00:00:00.081] *** WARNING *** GlideRecord synchronous query for table: incident
VM27475:17 Matching Record Found: INC0117518
VM27475:21 Field value set: INC0117518
VM27475:26 Field value set: INC0117518

I am not updating the record at this point - I have a continueOK() script which updates the relevant record when the ui page is submitted.