- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2025 04:23 AM
In a Business Rule or Email Script, I’m using gs.eventQueue() to trigger a custom event and passing four parameters, including parm1 and parm2. However, in the notification email triggered by this event, instead of showing the actual values I passed in parm1 and parm2, it's displaying undefined. Why is this happening, and how can I ensure the notification correctly displays the values of parm1 and parm2?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2025 04:27 AM
Hi @ambikagoyal ,
Have you checked whether your event is triggering correctly. Sometimes it won't work if you just preview it. Try running your business rule and check thoroughly.
You can also check if your are passing param values correctly and correctly using them.
Please mark this as helpful.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2025 04:27 AM
Hi @ambikagoyal ,
Have you checked whether your event is triggering correctly. Sometimes it won't work if you just preview it. Try running your business rule and check thoroughly.
You can also check if your are passing param values correctly and correctly using them.
Please mark this as helpful.
Thank you.