UI Policy for MVR Mandatory not working

[EricG]

I've read through the various articles about using UI Policies to make your MRV Mandatory.

While most posed questions seem to be resolved by this answer, I like another one I saw am still not able to make this work in the Now Experience or in UI16.   Portal view is working.

I've tried using a On Load client script to no avail. (avoiding using an On Submit Validation scrip).

What property maybe causing this or needs to be set?  The MRV is new and i have only one UI Policy on the form.

[Community Alums · Accepted solution]

Hi @EricG ,

- Go to the System Property "glide.sc.use_sc_form_v2" record using this URL: https://<INSTANCE-NAME>.service-now.com/sys_properties.do?sys_id=d8f08a9b138e5300e4493d27d144b006
- Change its value to 'true'
- Save the record
- Clear the cache by performing cache.do in the application navigator
- Now, try out the affected record producer

[Mark Wood]

Hello @Community Alums I am not able to find that system properties. can you please guide why I am not able to see?or do i need to install any plugin to activate above system properties

[EricG]

@Mark Wood 

This is a common issue.  Properties that need to be set that aren't in the instance.

Just create a new one and make it a True/False type.

I had to do the same thing.  Why the documentation doesn't mention this or why the property isn't included is very frustrating.

[Mark Wood]

Thanks @EricG