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UI policy not working

priceless
Tera Expert

‎11-16-2023 12:37 AM

Hi team

am trying to show/hide a substate value based on State value = In stock and Model category= A, under alm_hardware table. But UI policy not working. Selected condition, On Load=true, Reverse if false= true, inherit= true

priceless_0-1700123728096.png

 

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7 REPLIES 7

Karthiga S
Kilo Sage

‎11-16-2023 12:46 AM

Hi @priceless 

 

Please take a look at the troubleshooting article - Troubleshooting UI policies 

 

Please mark it Correct and Hit Like if you find this helpful!

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priceless
Tera Expert

‎11-16-2023 11:37 PM

Any suggestion on this? I have tried all options in script giving lable, db name, value etc but no luck yet.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to priceless

‎11-17-2023 03:51 AM

Try @priceless 

 

https://docs.servicenow.com/bundle/vancouver-application-development/page/administer/decision-table/...

 

https://docs.servicenow.com/bundle/vancouver-application-development/page/administer/decision-table/...

 

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