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Forum Posts

Reuse test for further steps without copying

Hi there, I am trying to find a way to reuse steps performed for a test (e.g. Impersonate, Open a New Form, Set Field Values, Submit a Form, Open an Existing Record) without copying the whole test into a new one. In our application we have to fill in...

danielaz by Tera Contributor
  • 2316 Views
  • 2 replies
  • 4 helpfuls

Resolved! OOB ACL and Custom ACL Iteraction

Hello People. Specific group (data_integrity) of users request permissions to edit Phone field on the Location form. However,  the Location is not editable for users due to the ACL which allows to edit Location only users with the security_admin rol...

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zzsrvnow by Giga Contributor
  • 5909 Views
  • 13 replies
  • 6 helpfuls

Resolved! When to run Inbound email action - exact email address

Hi guys,   In the Inbound email action in the When to Run conditions I have a few conditions so that the inbound rule will trigger only if the Recipients, To and Copied matches a pattern which is an email address. So if the one sending the email is a...

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Bogdan18 by Tera Guru
  • 4861 Views
  • 7 replies
  • 2 helpfuls

Resolved! getFields question

Hi, I'm trying to get the fields for any table. The following code snippet works for incident but not for pm_project. Any help is appreciated. var gr = new GlideRecord("incident"); gr.query(); var fields = gr.getFields(); gs.print(fields.size()); Reg...

Yusuf5 by Kilo Guru
  • 2753 Views
  • 4 replies
  • 2 helpfuls

Resolved! Need to create a report based on the created date of the incident

HI all,   I have a requirement where in I need to create a report based on the created date of the incident.   I have tried the same but the problem is when I group by created field it is showing like this,   Is there a way where we can show the rep...

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rog by Giga Contributor
  • 3836 Views
  • 3 replies
  • 1 helpfuls

Resolved! Need to show/hide a field based on the check box variable selection

HI all,   I have created a variable set of with the type of variables as check box. Thre were 7 checkbox variables.   Now I have created another variable in the same variable set which is text field. Requirement: Now I need to show field only when a ...

rog by Giga Contributor
  • 5500 Views
  • 4 replies
  • 1 helpfuls

GlideAjax call multiple functions

Hello, I would like to ask for hint of solution over GlideAjax. I have UI Action, which works completely as Client side button and calls GlideAjax. In this Ajax script include is a very time consuming function, from fhich I would like to push some in...

Using Javascript on Knowledge Articles

Is there a good way to add Javascript for use within Knowledge articles?  We are trying to use accordion drawers for our content, but it doesn't seem to be working with the Javascript on our instance.  Do we need to add it as a new script for the UI ...

Devon by Kilo Explorer
  • 2445 Views
  • 1 replies
  • 0 helpfuls