Un able to access script - background
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10-07-2025 08:20 AM
Hi Team ,
i am unable to access the script - background . its getting error like Not authorized . someone help me on this what i need to follow steps .
i have captured error via debugg .
08:18:31.763 Global TIME = 0:00:00.000 PATH = ui/scripts.background/read CONTEXT = null RC = false RULE =
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08:18:31.763 Global TIME = 0:00:00.000 PATH = ui/scripts.background/read CONTEXT = null RC = false RULE =
|
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10-10-2025 04:02 AM
Hello @manureddy96,
Only admin users are allowed to run Background Scripts in ServiceNow. Please verify that your user has the admin role.
Also, check if there’s any ACL rule under Access Control [sys_security_acl_list] for ui/scripts.background/read that might be restricting access .You can review or temporarily disable it (if appropriate) to confirm.
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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10-10-2025 08:09 AM
Hi @miftikhar20
Thanks for the response . i can see script - background is read operation. i have updated and delete the ACL . But still i cant able to access the scripts-Backgrounds
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9 hours ago
It is not working even though updating ACL
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9 hours ago
Hi @manureddy96
Do u have the admin role ?
