Unable edit/update the values in list view but can edit in Form

[sattar3]

Hello Everyone,

Issue is User was unable to edit the values in list-view but he can able to edit in Past, how can we know if any role or group removed from user's profile in recent?

And user have access to edit/update in inside the form, i checked the ACL's as well. User having all the roles to edit in the list-view but don't know why he was unable to edit it.

Getting this below error while updating.

Table name: cmdb_ci_pc_hardware

User can able to edit some fields in list-view but some other fields not able to update.

We have one acl called "cmdb_ci_pc_hardware.*-"Allow list_edit for all fields in cmdb_ci_pc_hardware, for users with role cmdb_write_advanced_pc_hardware", having this role also User was unable to edit

Do we know reason and how we can fix this? 

@Sandeep Rajput @Ankur Bawiskar 

Thanks,

Sattar

[Ankur Bawiskar]

@sattar3 

parent table's list_edit ACL might be blocking or child table's list_edit ACL

Did you check that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sattar3]

@Ankur Bawiskar, @Sandeep Rajput thanks for the reply.

alm_stockroom is the parent table, user can edit in parent table list view but unable to edit in Personal Computers table(cmdb_ci_pc_hardware) i verified that.

And ACL's are not having any script and conditions, just role is added to the ACL's. User having all the roles.

Write operation role:

list_edit operation role:

User roles:

Please help me on this.

Thanks,

Sattar

[Ankur Bawiskar]

@sattar3 

how it's behaving for admin role?

[sattar3]

@Ankur Bawiskar admins can able to edit in list-view, no issues for admins.

Thanks,

Sattar

[Ankur Bawiskar]

@sattar3

is it for normal list or you are trying to edit it in related list?