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Unable to access developer instance

nidhinsk27
Kilo Contributor

Hi, I am getting mfa error each time when I am trying to login 

nidhinsk27_0-1764859844543.png

 

7 REPLIES 7

Bert_c1
Kilo Patron

I find that very aggravating, and I don't have that configured for my PDI. Maybe others here can provide some assistance.

Hi @Bert_c1 the MFA is set 90 days Zurich version is installed. There was a property to confirm that they know about it. And/or other MFA definition created beside this.

 

@Bert_c1 can you access it from here?

https://developer.servicenow.com/dev.do#!/manage-instance 

 

Eventually from here:

GlideFather_0-1764886432731.png

 

And if not, your screenshot says "set up MFA", which means you are asked to do so..


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

Yes, I can access that link. I don't want to set any MFA.

Hi @Bert_c1 

I think this is kind of mandatory now in the latest release to set up MFA. I used a workaround—try to reset the PDI and see if it still asks, because I did the same and now I’m not using MFA anymore in PDI

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