Unable to access PDI

suganyar1 · 3 weeks ago

I am unable to access the PDI instance, it shows attached error. Please guide me further.

GlideFather · 3 weeks ago

Hi @suganyar1

Go to: https://developer.servicenow.com/dev.do
Click your profile in top-right corner,
Change User Role,
Select Admin,
Confirm,
Retry your PDI again.

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

View solution in original post

suganyar1 · 3 weeks ago

How to delete my replies, could you please let me know

Dr Atul G- LNG · 3 weeks ago

Hi @suganyar1

Deleting a reply might not be possible now because some time has already passed. Please check if you still get the Delete button.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

suganyar1 · 3 weeks ago

Role is already is Admin , pls guide me further.

GlideFather · 3 weeks ago

Hi @suganyar1

this is your own personal information, please remove the screenshot as this is publicly accessible forum and you should keep your data safe 😉

instead, follow these steps:

EDIT:

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

Nikhil Bajaj9 · 3 weeks ago

@suganyar1 ,

Please read and follow the steps and go to change role and see there are 2 checkboxes - select Admin check box and save. Relaunch PDI again and check again.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj