Hi @raviyadav20,
If your instance is showing offline, don’t worry—this is actually quite common.
If you’re using a personal developer instance, it usually goes offline automatically after some inactivity. In that case, just go to the ServiceNow Developer Portal, open Manage Instance, and click on Start Instance. It may take a few minutes to come back up, so give it a little time.
If it’s not a developer instance (like a company instance), then it could be due to maintenance, a restart, or some backend issue. In that case, the best thing to do is check with your ServiceNow admin or platform team.
Also, just try refreshing or opening it in another browser once, just to rule out any minor issue from your side.
If it stays offline for too long (like more than 30–40 minutes), then it’s better to escalate it.😉
If you find my answer useful, please mark it as Helpful and Correct. 😊
Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10
