unable to add incident
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06-12-2026 02:58 AM
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06-12-2026 02:59 AM
Did you try to reload the page?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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06-12-2026 03:12 AM
Yes i tried everything but couldn't find why this happeing.
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06-12-2026 03:09 AM
Hi,
Reload the list to ensure there is no lag.
Also, check the parent field on the incident you selected, see if got populated with the change number , or not. If not, then you need to investigate why is that, what is restricting it.
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06-12-2026 03:57 AM
i tried everything nothting to get