Unable to add roles to the user

kiran115
Tera Contributor

‎02-24-2023 02:14 AM

I am facing a weird issue with my instance. I have an admin role. Suddenly what happened don't know that I am not able to add an admin role to new users and at the same time not able to remove the admin role from the existing users. Even I have checked by elevating the roles. But the same issue am facing. Can anyone know what could be the issue?

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Rahul RJ
Giga Sage
Giga Sage

‎02-24-2023 07:34 AM - edited ‎02-24-2023 07:35 AM

@kiran115  Can you check if is there any release with com.snc.esign plugin installed

Please refer below links 

 

not able to grand KB0853730 admin role

Kb article KB0855520 

 

Please mark the answer correct/helpful based on Impact.

 

Regards,

RJ

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