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Unable to assign a Personal Developer Instance (PDI)

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23h51a0533
Tera Contributor

‎06-04-2026 11:37 PM

Hello,

I am trying to request my first Personal Developer Instance (PDI), but I continuously receive the error:

"We were unable to assign an instance to you. Please retry now."

I have already:
- Tried different releases.
- Used Incognito mode.
- Tried multiple times since yesterday.

Could someone please help me resolve this issue?

Thank you.

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Dr Atul G- LNG
Tera Patron

‎06-05-2026 06:33 AM - edited ‎06-05-2026 06:33 AM

Hi @23h51a0533 

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours."

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
In response to 23h51a0533

‎06-07-2026 02:28 PM

Please accept answers and close the thread.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
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