Unable to auto populate Assigned To field of assets from SCTASK

Jiajie Li
Tera Contributor

Hello Experts,

 

I am trying to auto populate the Assigned To field of an asset on the alm_asset.list table when a new hire is onboarded and an asset is selected. However, my flow is only able to populate the Reserved For field and not the Assigned To field. Would anyone happen to know why? 

 

Below is a screenshot of the request, fields, and flow. The flow for the Request For is the same as the Assigned To field. 

 

Capture1.PNG

Capture2.PNG

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1 ACCEPTED SOLUTION

Hi Jiajie,

 

It should have worked; if you look at the screenshot below, the second record assigned to has been populated, but it did not work for the first record, and you'd notice a message pop out, and this is due to an existing OOB Business rule (Clear Assigned To on Update). It's just the data you chose; try some other asset that isn't in the On Order, In Stock, or In Transit states, and it should work.

 

Jobby1_0-1687329226974.png

Business Rule:

Jobby1_1-1687329798739.png

I hope this helps.

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5 REPLIES 5

I'm glad it helped, thanks