Unable to create Interactive filter on Task_sla, unable to do Dot-Walking 'L1 Unit' field.

chanikya
Mega Sage

Hi All,
I want to filter the TASK SLA report data in Dashboard  record based on  CSM Task record 'L1 Unit ' field( dropdown)

PROBLEM:
While creating Interactive Filter Reference on 'Task_sla' , I'm not able to select "L1 Unit" field from Dot-walkin as Task.Task.L1 Unit . but same thing I am able to do in report , added as row.  if that is getting possible add 'L1 Unit' field in Task_SLA report then why not in 'Task_Sla' interactive filter.

Kindly help me on this issue , how can I fix this one, how to create Interactive Filter on TASK_SLA and do dot-walking 


CSM TASK Record :

Screenshot 2026-02-23 at 00.56.26.png


Dashboard :
Screenshot 2026-02-23 at 01.08.31.png

CREATED REPORT ON "TASK_SLA" table, showing data as per CSM TASK "L1 Unit".
Screenshot 2026-02-23 at 00.57.43.png


Now I want to create interactive filter and populated data in Dashboard report which I selected in Interactive filters.
Screenshot 2026-02-23 at 00.58.53.png



PROBLEM:
While creating Interactive Filter Reference on 'Task_sla' , I'm not able to select "L1 Unit" field from Dot-walkin as Task.Task.L1 Unit . but same thing I am able to do in report , added as row.  if that is getting possible add 'L1 Unit' field in Task_SLA report then why not in 'Task_Sla' interactive filter.

Screenshot 2026-02-23 at 00.59.22.png

0 REPLIES 0