Unable to create template for Standard Change

[prudhvig]

Hi,

In Servicenow, we have the ability to create templates for Standard Changes and I have a requirement to create one.

I have navigated to Standard Change --> All templates and below is the view I get:

Here, it gives me the list of all templates but does not allow me to create one.

I have typed in "std_change_record_producer.do" in the Left navigation search and I got the below view:

In this view, I see it opened a new record but, all the fields in this view are read-only which restricts me from creating it.

Do I lack any roles? In that case, please let me know what I have to do?

Thanks in advance.

[Jaspal Singh]

Hi Prudhvi,

Try adding a random user to Change Management group & then check. Rather than adding different Group itself.

[prudhvig]

Jaspal,

I don't have a group named "Change Management"   When I try opening it, it says record not found. When I hit Save on the form, the assignment group is being auto-populated.

[VaranAwesomenow · Accepted solution]

I made a video recording of how to create a standard change proposal , template and how to it appears in the standard change catalog once the template is activated.