Unable to delete node in VA topic
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‎12-27-2024 03:17 AM
Hello Community,
I have my custom topic created created but don't know for what reason the topic is not working as expected. So, I decided to delete some node and re-create but surprisingly I am not able to do anything(edit) to this topic.
Yes, I have checked the scope. The scope is correct.
Whenever I trying to delete any independent node, I am getting below mentioned error.
Please guide, how can I resolve this.
Thanks much in advance!
The error
 
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‎12-27-2024 04:02 AM
deactivate that topic and create a new one
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-27-2024 05:06 AM
@Ankur Bawiskar
Actually the topics flow quite big.
That is the last option I have kept to do I am looking for any solution which can help me editing this topics flow
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‎12-27-2024 05:12 AM
sorry but without knowing the complete details it would be very difficult to help
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-27-2024 06:27 AM
Ok, So the thing is the I have created one new custom VA topics. Till few days back I was able to edit that topic but today when I am trying to edit it , I am not able to edit it also not able to delete any node.
I even tried to duplicate it and try doing changes but in the duplicated topic also , I am facing same issue.
I hope this will work.