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Unable to export update set as an XML file

Praveen Paleka2
Giga Contributor

‎11-21-2017 05:19 AM

Hi,

I am trying to export an update set as an XML file, but unable to do so. When i click the "Export to XML" link , it takes 5 mins to process the request and then a blank white screen appears.           1. Could it be because there are about 45k customer updates in the update set?? Or Could it be because its an update set of a scoped app??

        2. I understand that there is another way of retrieving the update sets from the target instance, but i dont want to use that method as it will import other completed update sets.

        3. I also tried publish link in studio , but that as well is not working as its throwing error "You do not own the vendor prefix for this scope"

FYI.. my instance version is helsinki and i would like to move the update set to a test env.

Any suggestions on how do I fix this issue.

Thanks!

0 Helpfuls
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5 REPLIES 5

PriyaRanji
Tera Guru

‎11-21-2017 10:23 PM

Hi Praveen,



Good Day



If you must export this as an Update Set (or multiple Update Sets), I still think Support is your best thing for getting help. Open an incident in Hi so one of the Support techs can look into your instance and make some suggestions/offer advice based on the actual data.



Thanks,


Priyanka R