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Unable to find configuration for "Summary of request being approved" (Price/Quantity columns) in SOW

saint
Tera Expert

3 hours ago

Hello Experts,

I'm trying to remove or modify the Price, Quantity, and Total columns that appear under the "Summary of request being approved" section on an approval record in Service Operations Workspace.

 

What I've tried:
Updating the UI macro "approval_summarizer_sc_req_item" to hide the price and quantity code which is hiding the parts from the native UI but not from SOW.
 
Opening the UI Builder configuration to make changes
saint_0-1787580503981.png

I've tried opening the sysapproval_approver page record to make edits here, but seems like the Request tab with  Summary of request being approved: is not visible through here.

 

Has anyone successfully removed these columns? 
Any assistance on identifying the underlying component and supported customization options would be appreciated.
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Anand__99
Mega Sage

an hour ago

Hi @saint ,

 

Follow the steps below to access and update the configuration:

  1. Open UI Builder and select Service Operations Workspace.

  2. Open the SRP (Record) Page.

  3. Navigate to the Main tab using the search option, then go to:
    Configuration → Tabs → SOW - Record tabs left → Open Page Collection.

  4. Open the Service Catalog Request Item SNC subpage. This subpage is displayed for the sysapproval_approver table.

  5. Select the Request Item List component and navigate to:
    Configure → Data → Column Definitions & Row Definitions.

    These configurations determine which columns are displayed on the request page. The configuration is stored in the "SOW - My Approval Request Table Layout" data broker and is fetched using a data resource.

  6. Open the sys_ux_data_broker_transform table and search for "SOW - My Approval Request Table Layout".

  7. Open the corresponding record.

  8. In the Script field, search for columnDef.columns and comment out the configurations for price, quantity, and total.

 

Note: Any future updates to this configuration may be skipped due to the customization.

 

If you prefer not to modify the data broker script, you can instead create a duplicate variant of the subpage, update the column definitions in the new variant, and set its order to a lower value than the current subpage so that the new variant takes precedence.

 

If my response answered your query, please mark my response as correct/helpful.

Thanks
Anand

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