Unable to find "synchronous" option in ServiceNow instance

javeriaarif705_ · ‎01-04-2024

Hi all.

I am trying to follow this documentation (Documentation Link)

I am not able to see any "synchronous" check box in my configuration setting options:

Anyone who can help me out with this? How to view the Synchronous option?

TIA

Dr Atul G- LNG · ‎01-04-2024

Hi @javeriaarif705_

Right click on context menu

Config --. Form Layout

and bring it on form.

or change the view if available and check.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎01-04-2024

Hi @javeriaarif705_

Right click on context menu

Config --. Form Layout

and bring it on form.

or change the view if available and check.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************