Unable to generate an invite if the user is an non-admin in Integration

[Sujatha V M]

Hi Team, 

I have successfully established the connectivity between the ServiceNow and Google Calendar using REST message and OAuth Token. 

When the approver approves the change ticket, it needs to create an invite in Google Calendar. 

Invite gets generated without any issues, but when I try for a non-admin user its not generating the invite. 

What could be the reason?

[gurjot5]

One reason can be that some ACL's are needed for non admin users , you willfind this related article helpful -https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0783632

Additionally try debugging the API by printing the error log, put the API Call in try catch block and print using gs.log(e) to identify what might the the root cause

Please mark this response as helpful if it resolves the issue which you are facing

[Sujatha V M]

Sure thanks for the response. Let me try and update it shortly.