Unable to install Mid server in my PC

sainath3
Mega Guru

Hi All,

 

Am unable to install MID Server in my PC.

 

Below are the steps I followed:

 

 From PDI -->Plugins-->Downloaded MID Server(Windows).

sainath3_1-1745604495087.png

 

Created a user(MidUser) record for Mid Server, And added a Role(mid_server).

created a Password, Unchecked the reset password.

Then copied downloaded MidServer file and pasted & Extracted  in C Drive.

Renamed folder it to MidUser.

In MidUser folder-->Agent folder-->opened the config file in notepad++.

Modified details below:

 

<parameter name="url" value="https://devXXXXX.service-now.com/"/>

<!-- If your ServiceNow instance has authentication enabled (the normal case), set
these parameters to define the user name and password the MID server will use
to log into the instance. -->
<parameter name="mid.instance.username" value="MidUser"/>
<parameter secure="true" name="mid.instance.password" value="ServiceNow@22"/>

<!-- Defines the name by which your MID server is known on the ServiceNow instance.
Edit this value to provide the name you want, or leave it blank and the MID server
will make up a name. -->
<parameter name="name" value="MidUser"/>

 

Then Agent folder--> clicked on Start -->Run as Administrator.

then below logs are appearing

 

sainath3_0-1745604380390.png

 

2months ago I have installed & it was working fine.

in services.msc

sainath3_3-1745604796632.png

 

ServiceNow MID Server is showing running.

I tried to stop it & again clicked on Start with run as administrator.

but Mid Server not installed in PDI.

sainath3_4-1745604912705.png

 

Could you please help me.

1 ACCEPTED SOLUTION

sainath3
Mega Guru

Now Mid Server installed perfectly.

 

RCA: in services.msc--> ServiceNow MID Server file --> property having old file name path,

Resolution: I changed the folder name accordingly and clicked on Start with Run as Administrator.

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sainath3 

 

I am not sure my answer help or not, try to get a new PDI and try.

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sainath3
Mega Guru

Now Mid Server installed perfectly.

 

RCA: in services.msc--> ServiceNow MID Server file --> property having old file name path,

Resolution: I changed the folder name accordingly and clicked on Start with Run as Administrator.

tiagomacul
Giga Sage
  1. Check MID Server host computer must have access to the ServiceNow Instance to download the MID Server installer package. If not you must import the MID Server installer package into your MID Server hosts manually.
  2. Create the MID Server user account and grant the appropriate role(mid_server) to this user.
  3. Download the MID archive file for the host machine and Extract All.
  4. Install the MID Server:-
    • Navigate to the agent folder that was created when the file was extracted.
    • Edit the following parameters in the config.xml file with a text editor.
      • <parameter name="url" value="https://YOUR_INSTANCE.service-now.com" />
      • Enter the MID user credentials in the mid.instance.username and mid.instance.password parameters.
      • <parameter name="name" value="YOUR_MIDSERVER_NAME_GOES_HERE" /> element and change the value for the MID Server name.
      • (Optional) Enter connection information for the proxy server.
    • Run start.bat to start the MID Server. (open command prompt with run as administrator).
    • On the instance, in the Related Links, select Validate.

This way you can easily install a mid server.

Here is the Doc :Installing the MID Server

 

https://www.servicenow.com/community/itom-articles/how-to-install-mid-server-on-windows-como-instala...

 

https://www.linkedin.com/pulse/servicenow-guia-completo-para-instala%C3%A7%C3%A3o-do-mid-server-rodr...

 

https://macul.medium.com/desvendando-as-a%C3%A7%C3%B5es-do-mid-server-a-import%C3%A2ncia-vital-do-lo...

 

https://macul.medium.com/desvendando-as-a%C3%A7%C3%B5es-do-mid-server-a-import%C3%A2ncia-vital-do-lo...

 

https://macul.medium.com/essential-technical-requirements-for-a-successful-mid-server-deployment-caf...

 

https://www.youtube.com/watch?v=wKBG_FV2UEc

https://www.youtube.com/watch?v=TyUwvSdmHIE