Unable to log in pdi

[Gemma4]

Hi Everyone,

Today I logged in my pdi , selected "start building" and get the following error that my password needs reset. Any ideas of how to do this. I selected "click here" but it brings me back to the log in page. Any ideas

thanks

[Sandeep Rajput · Accepted solution]

@Gemma4 For some reason start building link is broken since last two days and it is not populating the password on the login page correctly. The alternative here is to manually enter your password on the login page, if you do not remember your password then try to reset it 

If your's is an auto generated password then you can also search within your email (one which is used for signup on developer.servicenow.com) with subject 'Personal ServiceNow developer instance now available', this email has your user id and password already mentioned which you can use to login on your instance.

Hope this helps.

[Danish Bhairag2]

Hi @Gemma4 ,

Go to the page where you could see start building button. There on the top right corner click on your profile. Once clicked u will get an option to manage instance password. Reset from there.

You should be able to login.

Attaching screenshot for reference.

Thanks,

Danish

[Sandeep Rajput · Accepted solution]

@Gemma4 For some reason start building link is broken since last two days and it is not populating the password on the login page correctly. The alternative here is to manually enter your password on the login page, if you do not remember your password then try to reset it 

If your's is an auto generated password then you can also search within your email (one which is used for signup on developer.servicenow.com) with subject 'Personal ServiceNow developer instance now available', this email has your user id and password already mentioned which you can use to login on your instance.

Hope this helps.

[AndersBGS · Accepted solution]

Hi @Gemma4 

Go to https://developer.servicenow.com/dev.do#!/home and click on your name in the top right corner. This will bring you to below page where you can click "Manage instance password".

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Gemma4]

Thanks everyone for the feedback. I was able to log in