Unable to make additional comments mandatory when incident is cancelled.
However info message "hello" is showing.
Hi @Sachin G K1
The potential reason is you need to update the UI action as well. I had similar post earlier as well, and same point was suggested.
Also check OOTB
to verify the issue.
Hi,
I tried UI Policy as Jayanth suggested below, it didn't work as i expected. I changed the state field but additional field didn't become mandatory. However additional field becomes mandatory after i save the record.
I don't want that, i want to make additional field mandatory when i change incident state to cancelled even before saving.
1.Before Saving form
2.
Hi Sachin,
As Atul says you can use UI policy for this using the following conditions
and if you want to run the script, try as shown below
Please mark my response helpful if it resolves your issue
Hi @Jayant_M ,
I tried UI Policy as you suggested, it didn't work as i expected. I changed the state field but additional field didn't become mandatory. However additional field becomes mandatory after i save the record.
I don't want that, i want to make additional field mandatory when i change incident state to cancelled even before saving.
1.Before Saving form
2.
