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Unable to modify custom field in WOTask when accepted

sk4408bc
Tera Contributor

In FSM Work Order Task, I have a custom field called u_vehicle and it references the Asset table. I want the FSM agent to be able to edit this field when the WO is assigned to them, but this field is greyed-out/non-editable. The ACL on the Asset table will allow the Agent's role to read, so underlying field is fine, they are able to see the vehicle name, but are unable to edit the u_vehicle field. When I give them the admin role, they are able to edit it. I have checked for UI Policies, client scripts, state models, BRs but unable to pin-point what exactly is causing the field to become un-editable. Please could someone help.

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