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‎08-07-2017 05:10 PM
I have a REST message. I'm getting the data back in the response (see below). But when I try to parse the fields out so I can update the fields on my form, I get undefined.
What am I missing?
var response = restMessage.execute();
gs.log(response.getBody());
//{"result":[{"u_segment":"Regional","u_account_owner":"Denise Bond","name":"123 MONEY LLC","u_region":"NE"}]}
var str = response.getBody();
var parser = new JSONParser();
//var parsedResponse = response.parser(str);
var parsedResponse = parser.parse(str);
gs.log(parsedResponse.result.name);
//Set values returned to incident form
current.u_account_name = parsedResponse.result.name;
current.u_account_owner = parsedResponse.result.u_account_owner;
current.u_region = parsedResponse.result.u_region;
current.u_segment = parsedResponse.result.u_segment;
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‎08-08-2017 04:38 AM
Hi Christina,
Following script will give you the desired values:
You missed the array of object. the values are present in result[0]
var response = restMessage.execute();
var str = response.getBody();
var parser = new JSONParser();
var parsedData = parser.parse(str);
current.u_account_name = parsedData.result[0].name;
current.u_account_owner = parsedData.result[0].u_account_owner;
current.u_region = parsedData.result[0].u_region;
current.u_segment = parsedData.result[0].u_segment;
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎08-07-2017 05:29 PM
Can you please try like that, see if it helps.
var str = response.getBody();
var parsedResponse = JSON.parse(str);
current.u_account_name = parsedResponse.name;
current.u_account_owner = parsedResponse.u_account_owner;
current.u_region = parsedResponse.u_region;
current.u_segment = parsedResponse.u_segment;
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‎08-08-2017 04:18 AM
Tried this and no difference. Still getting undefined when trying to access the fields in the result.
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‎08-07-2017 07:17 PM
Hi Christian,
Do you see any error in the system logs?
Darshak
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‎08-08-2017 04:18 AM
No errors in the logs