Unable to populate assignment group via REST API

[Eash1]

Hello Folks,

I am unable to populate assignment group via REST.

“short_description”:“This is a final test incidentwww”,“description”:“SIM descripiton testing”,“assignment_group”:“35e96ddd4fa1174090a942fd0210c70c”,“impact”: “4",“severity”: “3"}

Incident does get created successfully but assignment group is empty.

Any idea why ?

Thank you,

Eash

[Brad Tilton · Accepted solution]

I would validate that the sys_id does correspond to a record on the group table in the target instance, and also that there aren't any reference qualifiers on the assignment group field that would prevent the value being written to it.

[Eash1]

Thank you guys. issue with ACL.

[bclemen]

I know this is an old thread, but what was the ACL issue?  we have come across the same problem.  thank you!