- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-21-2025 12:36 PM
Unable to populate the lookup select box for certain users? Why?
Even after assigning role of public or snc_internal to both Lookup Tables and User
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2025 03:43 AM
lookup select box is referring to which table?
Does that user have read access to the table?
please share some screenshots.
Does that user have read access to the field mentioned in Lookup label field
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2025 07:16 AM
Issue Resolved it was due to ACL on Table and roles in ACL.
We modified the ACL according to Users Role and Issue resolved now.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2025 08:02 AM
Glad to know.
Would you mind marking my response as correct as my comment mentioned about checking the ACL for table?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2025 07:00 PM
please have a check on my below comment.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader