We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Unable to populate the variable set values

Reddy4811
Tera Expert

Dear all,

Unable to populate the variable set values in the 'sc_item_mtom' table after form submission. Does anyone have an idea why this might be happening?

 

Regards,

 

1 ACCEPTED SOLUTION

@Reddy4811 

if the variable set is MRVS then it's stored in this table

Multi Row Question Answer [sc_multi_row_question_answer] table

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Reddy4811 

are you trying to set it via script?

What's your business requirement?

values in that table are inserted by system whenever REQ is submitted and it's associated with RITM

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Dear @Ankur Bawiskar 

Thanks for the quick response.

When we submit, we can view the values in the 'sc_item_option_mtom' table for variables, but we are unable to see the values for the variable set.

@Reddy4811 

if the variable set is MRVS then it's stored in this table

Multi Row Question Answer [sc_multi_row_question_answer] table

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader