Unable to pull in employeeID attribute from AD via LDAP

[Basim4]

Hi SN Community,

I am attempting to pull in the employeeID attribute from an AD user object to its corresponding ServiceNow user record but without any joy.  I have specified the employeeID attribute in the 'Attributes' field on the LDAP Server form, and also have tried clearing all the attributes from this field but when I browse the LDAP OU Definition the employeeID attribute does not display while all other attributes do.  (The employeeID attribute is populated on the AD user object records that I am browsing).  I have also cleared filtering to ensure when I browse the AD OU structure, user objects that have this attribute populated are returned.

Has anyone managed to pull across the empolyeeID attribute from a AD user object to its corresponding user record in ServiceNow?

Any suggestions would be most welcome!

Thanks,

Bas

[Community Alums]

This solved my problem:

https://community.servicenow.com/community?id=community_question&sys_id=15c7cbe9db1cdbc01dcaf3231f96...

[Mike Patel]

Usually AD has employee_number as attribute so make sure you are using correct attribute.